Payment & Shipping

Every Piece of Jewelry Tells a Story

DOMESTIC SHIPPING (USA)

All orders will be processed and shipped in 1-3 business days via USPS.

This time-frame can be extended up to 1 week during peak shopping times such as new product launches, sales, and holidays. Once the order is shipped, you will receive an email with tracking information, from which you can find your estimated delivery date. Please allow 24 hours for tracking to begin to update. You can also check your status here.

INTERNATIONAL SHIPPING

All purchases will be processed and shipped within 1-3 days of ordering via USPS First Class International Mail. Customers assume all costs associated with declaration value in accordance with their countries duties and tariff costs. Once the order is shipped, you will receive an email with tracking information, from which you can find your estimated delivery date. Please allow 24 hours for tracking to begin to update. Please allow up to 3-4 weeks from ship date for delivery. Delays may occur due to customs or otherwise. You can also check your status here.

*Note that our fulfillment center will often combine multiple orders into one package for efficiency purposes.

*My Dreamy Jewels cannot be held responsible for delays or lost packages. We will do what we can to recover the package and make it right for you, but it is your responsibility to look into it first.

*Please add customerservice@mydreamyjewels.com to ensure that your tracking email does not go to your Junk folder. Also ensure you provide your correct email address when placing the order otherwise this will prevent the confirmation and tracking email from reaching you. If it has been more than 4 working days (Please allow this timeframe during busy sale periods) since you placed your order please check your Junk/Spam folder otherwise contact us here with your full order name so we can help you.

SHIPPING PRICES

USA: FREE
INTERNATIONAL: $10.00 FLAT RATE

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